Improving Performance and User Experience through Securus Technologies

Securus Technologies is one of the leading providers when it comes to criminal and civil justice. It provides solutions for investigation, monitoring, corrections, and public safety. In December 21, 2015, the firm released a fully integrated Big Data analytical tool in America’s corrections market. The redesign of their product improved the user interface to the newest web-based technologies, but preserved the powerful analysis tool that users were accustomed to. With the new upgrade, threads have now become easier to use which makes the system to perform better. The upgrade has also improved user experience.

 

The new release upgrades Securus’ patented platform to HTML5 from Silverlight and this enables integration with other Securus products like Secure Call Platform used to monitor inmate phone calls to be seamless. Investigators are provided with a more proactive and easier tool to enable them to carry out investigations faster and more efficiently. With the 3.1 release upgrade, training has become easier and takes little time to master, though Securus’ customer service is knowledgeable and always standing by to help. This enables more focused investigations to be carried out which leads to highly actionable intelligence.

 

The main features that have been included with the release update include an ability to listen to Secure Call Platform calls inside the THREADS software, context-sensitive reports, real-time analysis that is guided, and customized printing and mapping. For years, the THREADS application has been the investigative solution’s gold standard for identifying, detecting, and reporting suspicious calling patterns by in inmate communications, associations, correlations, and fraternizations. In addition, for existing customers, the upgraded is provided at no additional cost to take THREADS 3.1 to platinum levels.

 

If like me you are tired of long waiting queues after driving to the local jail to visit an inmate. Video visitation by Securus Technologies enables you to schedule visits according to your availability rather than being subjected to visitation times that are limited. This makes your loved one to feel like they are with you at home.

Depending on the availability of the facility, Securus video visitation technology allows you to schedule or pre-schedule a visit to your incarcerated loved one from home using your computer. Register for the video visitation services here: https://securustech.net/steps-to-register

 

In conclusion, Securus Technologies has served more than 3,450 law enforcement, public safety, and correction agencies plus more than 1.2 million inmates all over the United States. This success makes the recent leadership expansion at Securus understandable. The firm is committed to connect and serve by providing incident management, emergency response, investigation, public information, biometric analysis, information management, inmate self-services, communication, and monitoring services and products to make the world safer.

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