Securus Technologies Providing Award Winning Products and Customer Service

The field of correctional technology has been highly competitive, and many companies are trying to fight each other to grab the biggest market share. However, Securus Technologies has been able to make a huge difference in the sector by bringing in some of the most innovative products, services, and technologies. The reason the company can do it is by focusing on innovation and research and development. There is a dedicated wing opened by Securus Technologies known as Technology Center in Dallas. The Technology Center is where all the magic happens and where the inventors, scientists, and experts come in to create new products that are suitable for the correctional industry.


One of the new products that the company recently launched and which has become highly popular among the inmates is the video visitation service. It is a service that would allow the inmates to have a video chat with their loved ones in privacy without any interference. It is one of the most advanced communication services available to the prisoners at the moment. It would allow the inmates and the family members to communicate in both audio and video manner, which is very satisfying. The family members and the friends of the prisoners who had to travel to the correctional sphere to meet the prisoner can now only use the video visitation feature more frequently to see their loved one in prison.


Securus Technologies is committed to bringing the best to the customers. It is for this reason the company has backed its products and services to highly responsive and quick customer service as well. The customers facing any issue with the services of Securus Technologies can call the helpline of the company. The client service executive, on the other hand, would elaborately answer all your queries and resolve your issues in a matter of minutes. The customer service of the company has also won the best customer service award at the Gold Stevie Awards in the year 2016.

Secure Communication Using Securus Technologies

Getting used to talking to someone in the prison system can be very difficult because Technologies are more strict when it comes to people behind bars. A lot of problems that prison families face is that they simply cannot make the trip to the local prison and so they feel they are at a loss when it comes to being able to see that person up close and personal. This is why Securus is a wonderful technology for you to make you so and can totally transform the way you see this amazing option for you and your loved ones.


There has recently been a press release published by the GTL that contain the variety of inaccuracies revolving around the Securus system. Securus has come back and corrected all of these inaccuracies as well as errors that were made by the GTL so that you can have a better understanding of what their company is like and what they can do for the public. Securus has a main concern when it comes to Prison Communication and that is both safety as well as reliability. Their technology is one of the most secure in the market and so they are often chosen before any others when it comes to keeping in touch with a loved one.

Visit to know more about Securus Technologies.

If you have never made use of Securus before and are interested in what they can do for you, you will want to look up some information regarding this amazing company and see if it is right for you. When I had to keep in touch with a loved one in prison myself, I found Securus to be one of the best things I have used and found at the current moment. This is a wonderful technology that can get families back together and it is worth taking a look into if you have been using normal Communication in terms of the prison system.


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Better Communication Using Securus

In a recent press release published by the GTL, there were several inaccuracies and errors when it comes to the technology known as Securus. Since the press release was put out there back in June of 2016, Securus has completely remedy the issue and corrected all of the inaccuracies that were claimed by the press release itself. If you are not aware of what Securus is, you will be amazed to know that this is one of the top Prison Communication Technologies on the market at the current moment.


Because of the fact that I have been using Securus for a few months now and I’m relatively used to using the technology, I can completely recommend it to people in my situation. I personally wanted a technology that I could use to keep in better contact with a loved one who was behind bars but I also wanted to technology to be safe and hack free so that I did not have to worry about anything being involved with this. This is why I have used to secure it for so long now and continually recommended to prison families who I feel can make use of the same technology as well.


There has never been a better communication technology for prisons than Securus. Because of the fact that it is something that truly works and can change your life for the better, it is definitely something to take a look into and you will find that it is also just as affordable because it is being used by prisons all across the country. If you have struggled in the past with communicating with a prisoner, it is important that you take a look into Securus to see if this is something for you and the fact that it has worked for so many other people who have made use of it as well.


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Securus Technologies to Provide Free Calls to Inmates in Louisiana

Securus Technologies, a prominent provider of civil and criminal justice technology solutions for corrections, monitoring, investigations, and public safety, announced that it would be allowing every inmate at one free call per day to facilitate communication with their friends and relatives. Securus saw this as a great way to help the inmates to keep in touch with their beloved ones after communication was impacted by the recent floods. The program is set to last through September 7th.


According to the CEO of Securus Technology, Richard A. Smith, connecting inmates with their family and friends especially at a critical time such as the case of floods in Louisiana, is a vital service that is core to the mission of the company. The floods in Louisiana are severe, and Securus Technologies will be employing extraordinary measures to ensure that communications are maintained to reduce the stress and anxiety of the inmates and their loved ones.


The value of the free calls that Securus will be providing is approximate $300,000. Moreover, Securus will contribute $50,000 to the Louisiana Department of Corrections to further assist the inmates held in the institution. In the next seven days, Securus is approximating to connect more than 250,000 free calls.


Securus Technologies is a profit based prison technology company. It was founded in 1986. The headquarters are based in Dallas, Texas and have four regional offices in the metro area, and one in Atlanta, Georgia. The company serves more than 3,450 correction agencies, law enforcement, and public safety firms and over 1,200,000 inmates in North America. The company is committed to serving the clients by providing top notch services such as emergency response, investigation, inmate self-service, incident management, communication, biometric analysis, public information, information management, and monitoring products and services to make the world a better and safer place to live.






Improving Performance and User Experience through Securus Technologies

Securus Technologies is one of the leading providers when it comes to criminal and civil justice. It provides solutions for investigation, monitoring, corrections, and public safety. In December 21, 2015, the firm released a fully integrated Big Data analytical tool in America’s corrections market. The redesign of their product improved the user interface to the newest web-based technologies, but preserved the powerful analysis tool that users were accustomed to. With the new upgrade, threads have now become easier to use which makes the system to perform better. The upgrade has also improved user experience.


The new release upgrades Securus’ patented platform to HTML5 from Silverlight and this enables integration with other Securus products like Secure Call Platform used to monitor inmate phone calls to be seamless. Investigators are provided with a more proactive and easier tool to enable them to carry out investigations faster and more efficiently. With the 3.1 release upgrade, training has become easier and takes little time to master, though Securus’ customer service is knowledgeable and always standing by to help. This enables more focused investigations to be carried out which leads to highly actionable intelligence.


The main features that have been included with the release update include an ability to listen to Secure Call Platform calls inside the THREADS software, context-sensitive reports, real-time analysis that is guided, and customized printing and mapping. For years, the THREADS application has been the investigative solution’s gold standard for identifying, detecting, and reporting suspicious calling patterns by in inmate communications, associations, correlations, and fraternizations. In addition, for existing customers, the upgraded is provided at no additional cost to take THREADS 3.1 to platinum levels.


If like me you are tired of long waiting queues after driving to the local jail to visit an inmate. Video visitation by Securus Technologies enables you to schedule visits according to your availability rather than being subjected to visitation times that are limited. This makes your loved one to feel like they are with you at home.

Depending on the availability of the facility, Securus video visitation technology allows you to schedule or pre-schedule a visit to your incarcerated loved one from home using your computer. Register for the video visitation services here:


In conclusion, Securus Technologies has served more than 3,450 law enforcement, public safety, and correction agencies plus more than 1.2 million inmates all over the United States. This success makes the recent leadership expansion at Securus understandable. The firm is committed to connect and serve by providing incident management, emergency response, investigation, public information, biometric analysis, information management, inmate self-services, communication, and monitoring services and products to make the world safer.