The field of correctional technology has been highly competitive, and many companies are trying to fight each other to grab the biggest market share. However, Securus Technologies has been able to make a huge difference in the sector by bringing in some of the most innovative products, services, and technologies. The reason the company can do it is by focusing on innovation and research and development. There is a dedicated wing opened by Securus Technologies known as Technology Center in Dallas. The Technology Center is where all the magic happens and where the inventors, scientists, and experts come in to create new products that are suitable for the correctional industry.
One of the new products that the company recently launched and which has become highly popular among the inmates is the video visitation service. It is a service that would allow the inmates to have a video chat with their loved ones in privacy without any interference. It is one of the most advanced communication services available to the prisoners at the moment. It would allow the inmates and the family members to communicate in both audio and video manner, which is very satisfying. The family members and the friends of the prisoners who had to travel to the correctional sphere to meet the prisoner can now only use the video visitation feature more frequently to see their loved one in prison.
Securus Technologies is committed to bringing the best to the customers. It is for this reason the company has backed its products and services to highly responsive and quick customer service as well. The customers facing any issue with the services of Securus Technologies can call the helpline of the company. The client service executive, on the other hand, would elaborately answer all your queries and resolve your issues in a matter of minutes. The customer service of the company has also won the best customer service award at the Gold Stevie Awards in the year 2016.