Being an entrepreneur means hard work; and with that hard work comes a reputation that is built on integrity and trust. People do business with people they know and are comfortable with; people they can trust.
Wouldn’t it be great if we could continue with our businesses without any issues? Unfortunately, that’s not how life works and conflict is bound to happen. Jealousy and envy are just a few of the emotions that run through our competitors minds, and honestly, it’s bound to happen at some point. These emotions tend to damage our business and attack our reputation. Even worse, our customers could start believing these lies.
It’s important to know that staying quiet and keeping to yourself (while it works for some scenarios) does not work in this case. It’s just not enough and it’s not proactive. Here are five ways that entrepreneurs can handle an attack:
1. Don’t get into it with those attacking you.
It’s only natural that we want to fight fire with fire, and get revenge, but this doesn’t solve anything, and also it makes your company look bad. The last thing you want is to look unprofessional. You don’t want to stay too quiet but you don’t want your emotions to get the best of you either, and you certainly don’t want to act on impulse. Ignore what has been said or done and go talk to someone about it.
2.Assure your loyal customers.
When something isn’t going well, our customers can sense that almost immediately. Make sure to assure them things are all right, but do not make promises that you can not keep. Don’t let difficult times such as these to tear your business apart.
3.Counteract what’s being said/done by offering extra value.
There’s a reason why your customers are following you, and it’s because of the value you offer. During these difficult times, focus on giving your customers even more value. Put out content, products and services that will make your customers happy and take their minds off of what is at hand. Most often, people just want to know what’s in it for them.
Reaching out for support is crucial! We can not just sit in our corner and cry about our problems (as tempting as that may sound). Running away from our problems just doesn’t work. Other perspectives can help you clear your mind and give you new and fresh ideas. Venting to people you trust is refreshing and it keeps the anger and negativity away. Ask them what there thoughts are on the present issue.
5.Stay focused on the ‘why.’
Don’t forget what the whole picture is about. You started this business and you can over come anything! Mind over matter! That should always be the fuel that you need to keep going. Do what it takes to keep your business running.
Don’t let other peoples negativity bring you and your business down! This too shall pass! If you are looking to clean up your search results and remove negative reviews, please visit searchcleanup.com.