Securus Technologies Providing Award Winning Products and Customer Service

The field of correctional technology has been highly competitive, and many companies are trying to fight each other to grab the biggest market share. However, Securus Technologies has been able to make a huge difference in the sector by bringing in some of the most innovative products, services, and technologies. The reason the company can do it is by focusing on innovation and research and development. There is a dedicated wing opened by Securus Technologies known as Technology Center in Dallas. The Technology Center is where all the magic happens and where the inventors, scientists, and experts come in to create new products that are suitable for the correctional industry.

 

One of the new products that the company recently launched and which has become highly popular among the inmates is the video visitation service. It is a service that would allow the inmates to have a video chat with their loved ones in privacy without any interference. It is one of the most advanced communication services available to the prisoners at the moment. It would allow the inmates and the family members to communicate in both audio and video manner, which is very satisfying. The family members and the friends of the prisoners who had to travel to the correctional sphere to meet the prisoner can now only use the video visitation feature more frequently to see their loved one in prison.

 

Securus Technologies is committed to bringing the best to the customers. It is for this reason the company has backed its products and services to highly responsive and quick customer service as well. The customers facing any issue with the services of Securus Technologies can call the helpline of the company. The client service executive, on the other hand, would elaborately answer all your queries and resolve your issues in a matter of minutes. The customer service of the company has also won the best customer service award at the Gold Stevie Awards in the year 2016.

Choosing to Use Securus for its Technology

Securus has changed the lives for so many people who are dealing with someone in the prison system themselves. Having a loved one in prison can be very difficult for just about anyone who is involved because it may not be convenient for you to make a trip to the prison itself just to be able to see that person face to face. It is a great way for you to change things by using a system of technology that has been implemented with prison families in mind.

 

A multi-state campaign was recently launched by a company known as Securus that is allowing people to become more aware of the different types of services they offer to the public. It is a wonderful option for you to consider for yourself if you have been struggling to keep in touch with your loved one in prison with no true success. Keeping in touch with someone behind bars can be very difficult because of all of the security measures that are put into place by the prison system itself and Securus can close this gap for you so that you can finally see your loved one face to face without making a lengthy trip to the prison.

 

A lot of individuals are beginning to realize just how important it is for them to use a service like this and I have been using it for quite some time now myself. It was difficult for me to have a friend going to prison because I knew our communication would be lacking but this was simply not the case when I started to use Securus for both of our benefits. This is why I tell so many people about this service and why I feel I can benefit a lot of other people who might be in need of something like this in their own life.

 

Sources :

Securus Technologies

 

Class Dojo Successfully Raise $21 Million in Their Series B Round of Venture Funding

Liam Don and Sam Chaudhary founded the ClassDojo in 2011. The EdTech start-up began with the aim of creating a healthy classroom community involving the teachers, parents, and students. Currently, two in every three schools in U.S. use the app in their daily learning. The app is available in 40 different languages in more than 180 countries with millions of downloads every day. 25 employees with experience working with the public & private schools, Facebook, Y Combinator, Google, Amazon, and Dropbox help in running the San Francisco- based start-up.

 

ClassDojo has made great contributions in creating an amazing classroom environment. Through the application, students and teacher share everyday activities with the parents through videos, photos, and announcements. Teachers also discuss issues challenging the student through the messaging feature on the app. All this allows continued assessment of the student’s performance in class, which is better than the one-semester parents’ meetings. ClassDojo allows the students to create their portfolios that they use to share any positive feedback in class and add the pictures and videos that they created.

 

General Catalyst led the ClassDojo’s Series B round of venture funding that ended in April 2015. They raised $21 million from the funding for the growth of the company. They intend to introduce more features and content to their app and increase the number of employees. The primary goal behind the upgrade is to help the parents hold productive conversations with their children at home and extend the learning process to their homes.

 

The founders guaranteed the app users of complete protection of data and confirmed that they do not intend to make the revenue out of the data. However, they gave an alternative to that which involves the inclusion of premium features on the app that the parents would be required to pay. Some of the investors that have joined the fastest growing education technology company of all time include GSV, Reach Capital, and Signal Fire.

 

Class Dojo has collaborated with the Stanford’s Project for Education Research That Scales (PERTS) center in the production of animated videos. The series of five animated videos feature most of the ClassDojo’s characters known to the students and focus their teachings on growth mindset. Carol Dweck, a Stanford psychology professor, states that when students understand that they have the power to change their abilities, they tend to take learning as a challenge that they embrace. Therefore, the videos aim at helping the teachers and students in understanding the growth mindset topic.